Returns & Exchanges
We want you to feel confident ordering KYEOU.
Return requests: Contact us promptly after delivery if you need help with a return or exchange. Items should be unworn, unwashed, and in original condition with tags or packaging when applicable.
Final-sale or made-to-order items: Some limited, customized, or made-to-order items may not be eligible for return. Any item-specific restriction shown on the product page applies.
Damaged or incorrect orders: If your order arrives damaged or you receive the wrong item, contact us with your order number and clear photos so we can review it.
Refund timing: Approved refunds are issued to the original payment method after the returned item is received and reviewed. Bank processing times can vary.
Questions? Use the Contact page and include your order number.